FAQ

Most frequent questions and answers.

By default PayPal has been set up for you – you will need to add further payment methods and add your address to WooCommerce settings.  This can be accessed by hovering over WooCommerce and clicking on Settings.

A full guide can be found here:  

Configuring WooCommerce Settings

This also covers Tax settings and Shipping settings.

By default the site is set up for PayPal Basic.  There are many options in WooCommerce to take payment.  For BACs/Direct Bank Transfer this is in the basic settings, a good tutorial is here:

In addition to the above there are many add ons for other payment options, such as Amazon Pay, please see:

https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

 

By default your site is set up for UK & Ireland. 

For a quick guide on how to set up shipping zones and prices, please see:

or

Setting up Shipping Zones

To get to the reports, go to Insights » Reports.

Under the Overview Report tab, you can see a lot of information about the site traffic coming to your website.

To start, see a visual graph of the number of sessions and pageviews your site has gotten over a certain period of time.

Contact Us / Support

If you have any issues with your site, please feel free to contact us.

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